Returns & Exchanges
At ROSE & CO, we want you to love your purchase; if you are not completely satisfied, you may return your items within 30 days of delivery for a full refund or exchange. All items must be in their original, unworn condition with tags attached to be eligible for processing.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging and include the provided packing slip to ensure fast processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing